Billing And License
You can download EasyChat for free before payment. Purchase is needed to remove the 300 operator push limit and unlock ongoing FCM, WebPush and SMS operation for your domain. After purchase, you get a buyer cabinet with the license, domain, purchase history, available files and receipt status.
Purchase Flow
- Download EasyChat, install it and test the free start.
- When the workflow fits your store, choose your EasyChat platform on the license page.
- Enter an email for the receipt and notifications. It is never used for sign-in.
- If you have a promo code, enter it on the payment page.
- Pay for the order.
- After payment, confirm the one-time cabinet connection in the same browser.
- Create an EasyChat ID and password and store the recovery codes.
- Enter the website domain and activate the license.
Future sign-ins use the EasyChat ID, a passkey or a recovery code. The email address is not a login and is never used to recover access.
OnlineChat Migration Discount
If you previously bought OnlineChat and are moving to EasyChat for OpenCart, enter the same email on the payment page. When the discount is available, a green hint appears under the email field.
The discount is applied automatically. If you enter an EasyChat promo code, the promo code is used instead: discounts do not stack.
After Payment
In the buyer cabinet, check:
- purchase status;
- activation key;
- primary website domain;
- test domain, if needed;
- available files for repeat downloads;
- receipt status.
The receipt is created by the payment service and may not appear immediately. Usually it is enough to wait a few minutes.
If Payment Failed
Check the card balance, bank limits and email spelling. If the error repeats, contact support and include the order number. Do not send card numbers, confirmation codes or other payment secrets.
If You Cannot Log In To The Cabinet
Check the EasyChat ID and password, or use a recovery code. If EasyChat is already installed with an active license, an administrator can open Notifications and click Open customer cabinet to get a new one-time connection without email.
What to send support
Send the order number, approximate payment time, EasyChat platform and licensed installation domain. The contact email can help locate a receipt, but it does not prove the right to sign in. Never send a password, recovery code or payment secret.
Next Step
If EasyChat is not installed yet, download the package from the landing page and follow the installation guide. If it is already installed, open the buyer cabinet, enter the domain and activate the license to remove the limit.