Buyer Cabinet

The buyer cabinet belongs to the EasyChat owner. You can download the package for free without registering. After the download starts, creating a cabinet is optional; after a purchase, it contains the license, domain, receipt and repeat downloads. It is different from the EasyChat admin panel on your website: you do not answer visitors or configure the widget there. You manage the purchase.

What You Can Do

• View purchased licenses.
• Copy the activation key.
• Set the primary website domain.
• Set a test domain if needed.
• Download available EasyChat files again.
• Open the receipt when it appears.
• Sign in with an EasyChat ID and password, or add a passkey for fingerprint, Face ID or device PIN.
• Manage active devices and one-time recovery codes.
• Change the EasyChat ID and password after confirming the current password.

When You Can Create The Cabinet

You can create an EasyChat ID in two situations:

1. Optionally after a free download, once the file has already started.
2. After successful payment, when the payment page returns you to a one-time secure cabinet connection in the same browser.

In both cases, you create an EasyChat ID and password. The order email remains a contact for receipts and notifications and is never used for sign-in.

A short secure-start wizard opens immediately after the ID is created. It lets you:

1. Copy your EasyChat ID.
2. Copy or download the recovery codes and confirm that they are stored.
3. Add a passkey with fingerprint, Face ID or device PIN, or do this later.
4. Open your license with one button.

The protected first-access key stays only in an HttpOnly cookie in this browser and is never passed to the payment provider in a return URL.

The activation key, domain settings, receipt and purchase history appear after successful payment. If the payment is still processing, wait briefly and retry the connection from the payment page.

The short code shown after a free download is not a license and does not unlock paid features. It only helps securely attach the start of installation to the same EasyChat ID.

How To Log In

1. Open the EasyChat buyer cabinet.
2. Enter your EasyChat ID and password.
3. If you added a passkey, you can instead confirm with fingerprint, Face ID or device PIN.
4. Check the license list.

You can always find your EasyChat ID in two places: at the top right of the Licenses page and under Sign-in & security. A copy button is shown next to it. The ID itself is not a password, but you must not share your password or recovery codes.

If no EasyChat ID exists yet but the licensed module is already installed, open Notifications in its admin panel and click Open customer cabinet. EasyChat creates a one-time connection valid for 10 minutes. The license key is never exposed to the browser or URL.

On the sign-in page, Open the step-by-step guide opens this page. The same block shows two short first-access paths: after payment and from an already installed module.

If You Lose Access

Select Having trouble signing in? on the sign-in page. EasyChat presents the verified methods in a safe order:

1. Sign in with a Passkey using your fingerprint, Face ID or device PIN.
2. Use one of the saved one-time recovery codes.
3. Confirm ownership through the licensed installation: open Notifications and select Restore access.

After confirmation from installed EasyChat, you can create a new EasyChat ID and password. The old credentials and recovery codes stop working, other active sessions are ended, and a new set of codes is shown once.

• If no verified method remains, contact support with the order number and information that can verify the purchase. An email address alone never grants cabinet access.

A Russian phone number can be attached as an optional backup method when that feature is enabled. Users in other countries can always use EasyChat ID, password, passkey and recovery codes without a Russian number.

Before adding a passkey or phone, regenerating recovery codes or ending other sessions, the cabinet may ask for the current password. This confirmation is valid for 15 minutes and prevents an old stolen session from changing sign-in methods.

Domain And License

The primary domain must match the website where EasyChat is installed. Enter it without page paths or parameters, for example example.com.

A test domain is needed only when you check EasyChat on a separate website copy. If a domain is already attached and must be changed, contact support: this protects the license from accidental transfer to another website.

Downloads

Download the current public package from the “Download EasyChat for free” section on easychat24.ru. After payment, the cabinet is convenient for repeat downloads, purchase checks and connecting the license to your domain.

If a file is temporarily unavailable, try again later or contact support with the order number.

Checklist

Next Step

Download the needed archive from the landing page or cabinet and continue with the installation guide for your platform.