EasyChat 1.15.0
Current for EasyChat
1.18.1+
What changed
- The reply composer now has a command palette. Open it with
Ctrl+K,⌘K, or/to draft a reply, fix or shorten text, adjust tone, translate, or check risks before sending. - Optional Ghost Text offers a natural continuation inside the composer.
Tabaccepts it andEscdismisses it. The feature is off by default and must be enabled deliberately by an administrator. - Copilot considers up to 12 recent messages, the customer card, allowed CMS and website data, knowledge base excerpts, and prepared images—the same protected context foundation used by the AI assistant.
- AI never sends the result automatically. The operator sees the source types, reviews the draft, and can restore the previous text in one click.
- Cache, provider idempotency, and separate server allowances protect EasyTokens from duplicate charges and uncontrolled background requests.
Who should read this
Support and sales teams that write many manual replies and want to move faster while retaining control over facts, promises, and the final send action.
What to check after update
After updating
Last updated on