EasyChat 1.2.4

What changed

• The customer card is calmer now: previous conversations no longer show extra “same profile” badges, while the currently open conversation still stays highlighted with color.
• The “Possible duplicates” block no longer suggests Avito conversations that already clearly belong to the same customer profile.
• Previous Avito conversations now show listing context: image, title, price and channel. For channels without listing context, EasyChat shows a clear channel icon instead.
• Profile links found in message history can now be hidden, so old accidental contact mentions do not stay in the customer card forever.
• MAX and other messenger profiles are not duplicated in channel accounts when the same contact is already shown as a confirmed customer profile.
• The admin panel became lighter and has fewer chances to conflict with the CMS, so the interface opens more calmly.
• Quick replies, knowledge, settings, operators, installation and login now use EasyChat first-party helpers: EasyChatDom, EasyChatRequest, EasyChatNotify, EasyChatMotion and EasyChatReorderList.
• Admin notifications are less noisy: a toast appears only when the operator really needs the result of an action, an error or an important confirmation.
• The Android app received cleaner filter and quick-reply switching, and the Android documentation was updated for the current interface.

Who should read this

• Operators who often work with the customer card, profiles, found links and previous conversations.
• Stores using Avito, where the same buyer can contact the business through several listings and the operator needs to see the item for each request.
• CMS administrators who want fewer script conflicts between EasyChat, OpenCart, WordPress, Webasyst, Bitrix and third-party extensions.
• Support teams who want notifications to explain the result of an action instead of creating extra visual noise.
• Android app users who work with conversation filters and quick replies on a phone.

What to check after update