EasyChat 1.2.9

What changed

• Operator AI suggestions now use EasyChat settings rules, trusted customer context, the knowledge storage and CMS/site search when those sources are enabled.
• The web admin panel and Android app show separate source labels: settings rules, customer context, knowledge storage and site search. Operators can see what the draft is based on before sending it.
• The suggestion prompt is stricter: EasyChat should not invent unconfirmed CMS packages, integrations, prices, delivery terms, warranties or policies.
• OpenCart, WordPress, Bitrix and Webasyst plugins sync widget visibility with the single EasyChat core chat_status setting. The CMS plugin switch and the EasyChat settings switch should no longer drift apart.

Who should read this

• Operators who use AI drafts in live conversations and need to see where facts came from.
• CMS site administrators: widget visibility can be changed from the plugin settings or from EasyChat settings while keeping one shared state.

What to check after update