EasyChat Android 1.0.49
Current for EasyChat
1.18.1+
What Got Better
- The conversation list now has Unassigned, Mine, All, and Archive queues. Operators can focus on unowned work and their own conversations, then open the shared team queue when coverage is needed.
- The first reply automatically assigns the conversation. Replying from the shared queue adds the covering operator without removing the existing owner.
- The conversation card shows every assigned operator. An operator can take ownership or unassign themselves without switching to the web admin panel.
- Archive and queue changes synchronize with the server, so a conversation does not remain in a stale list after a teammate changes it.
- Push notifications target assigned operators. When nobody owns a new request, the active team is notified.
- Text on brand-colored surfaces keeps readable contrast in both light and dark themes.
Who Should Read This
- Teams that triage a shared stream of customer requests.
- Supervisors who need visible ownership without hiding teammates' conversations.
- Operators who alternate between the web admin panel and Android.
What To Check After Updating
Android 1.0.49 check
Last updated on