What's New

This page highlights changes that matter to store owners, administrators and operators. We skip internal engineering notes and focus on daily work: what is easier, clearer and more reliable.

Current Highlights

EasyChat 1.18.1 — Reliable AI replies after catalog searches and other assistant actions. Read more.
EasyChat 1.18.0 — Personal backgrounds, gradients, patterns and scheduled themes. Read more.
EasyChat 1.17.0 — Formatted email, attachments, mailbox history recovery and storage maintenance. Read more .
EasyChat 1.16.1 for WordPress.org — Reply color settings and readable messages through WordPress updates. Read more.
EasyChat 1.16.0 — Independent reply colours, clear line breaks and useful help. Read more .
EasyChat 1.15.7 — Isolated storage for EasyChat. Learn more .
EasyChat 1.15.6 detects WP Cerber REST API restrictions, pauses the widget until setup is safe, and shows the exact namespace to allow. Read more.
EasyChat 1.15.5 updates through the native OpenCart installer without manual archive uploads, signing out of EasyChat, or unreadable action buttons. Read more.
EasyChat 1.15.4 answers clear questions directly, adapts response length to the task, and reliably explains browser and Android operator access. Read more.
EasyChat 1.15.3 supports MAX only through the official Bot API. The personal-account connection was removed, while earlier history remains available as read-only. Read more.
EasyChat 1.15.2 automatically prepares a permitted web runtime for a 1C-Bitrix Marketplace installation, so the protected entry opens EasyChat without manual path configuration. Read more.
EasyChat 1.15.1 strengthens internal route validation and protects Ozon callbacks with a signed address. Save a connected Ozon account once after updating. Read more.
EasyChat 1.15.0 adds Copilot inside the reply composer: a command palette, optional Ghost Text, rich conversation and image context, risk checks, and a safe draft that is never sent automatically. Read more.
EasyChat 1.14.0 recognizes a signed-in customer on the first message, keeps one conversation after guest sign-in, verifies CMS contact details, and resolves orders without repetitive questions. Read more.
EasyChat 1.12.3 reliably opens EasyChat from the 1C-Bitrix module settings through a protected one-time handoff and preserves the selected widget state on reinstall. Read more.
EasyChat 1.12.2 finds the right built-in guide more accurately, shows sources without duplicates, and reveals installation diagnostics only when they can help. Read more.
EasyChat 1.12.1 recovers a Generic update after an interrupted phase, never replaces an already newer installation with older files, and presents a clear one-time transition for legacy updater versions. Read more.
EasyChat 1.12.0 adds preliminary personal WhatsApp support with a focused QR flow, unified conversations and attachments, verified profiles, and read receipts across web and Android. Read more.
EasyChat 1.11.1 installs and updates reliably on Webasyst and Shop-Script, including sites with historical MyISAM tables. Read more.
Android 1.0.52 lets operators change their password and photo on the phone and uses one check for sent and two for confirmed reading. Read more.
Android 1.0.51 assigns teammates from customer details and opens the correct conversation directly from a focused notification. Read more.
EasyChat 1.10.4 lets trusted operators assign teammates and notifies the assigned employee directly in the browser and Android. Read more.
Android 1.0.50 opens customer details, quick replies, and AI suggestions at a useful full height and keeps their content scrollable without accidentally dismissing the panel. Read more.
Android 1.0.49 brings the Unassigned, Mine, All, Archive queues to the phone, shows conversation owners, and targets notifications to the operators responsible for the work. Read more.
EasyChat 1.10.0 adds Unassigned, Mine, All, Archive queues, multiple assignees per conversation, and focused notifications for the operators who own the work. Read more.
EasyChat 1.9.1 keeps the sidebar and Update Center on one current version, explains how to continue safely through OpenCart, and makes primary action contrast predictable and controllable. Read more.
EasyChat 1.9.0 adds one readable brand-color system across web and Android, bulk mark-as-read, compact pagination, and more reliable personal MAX names. Read more.
EasyChat 1.8.5 preserves the explicit catalog-search choice, does not turn it back on after a refresh, and protects settings from parallel overwrites in multiple tabs. Read more.
Android 1.0.47 plays voice messages and exposes transcripts directly in the conversation, presents MAX group events more clearly, adds Yandex Market, and keeps SMS work and mobile sessions more reliable. Read more.
EasyChat 1.8.2 validates database access before showing a cron command, selects a compatible PHP CLI, and clearly explains the difference between mysqlnd and mysqli. Read more.
EasyChat 1.8.1 - Wildberries token type, shared account limits, and original request dates are handled automatically; conversations stay focused and reliable direct SMS remains available. Read more.
EasyChat 1.7.3 - outgoing SMS exposes the path from the queued job to the phone and available carrier receipt, while privacy-safe diagnostics help locate failures. Read more.
Android 1.0.46 - system SMS statuses persist through background work, and a dedicated reliability screen checks the SIM, permissions, push, and battery restrictions. Read more.
EasyChat 1.7.0 - forwarded messages and photos show their available source, MAX groups identify participants, and each operator can choose a notification sound. Read more.
EasyChat 1.6.1 - in-admin updates complete reliably, the first protected installation resumes automatically, and Update Center spacing is cleaner on desktop and mobile. Read more.
EasyChat 1.6.0 - Wildberries and Ozon requests now live beside the other channels, updates verify package integrity and create a backup, while MAX, SMS and Android workflows are more reliable. Read more.
EasyChat 1.5.0 - the catalog connects automatically, semantic search starts with AI readiness, and scheduler health is proven by a real background task. Read more.
EasyChat 1.4.3 - the module enables reliably on OpenCart 2.3 and 3, the package no longer duplicates adapter files, and installation failures show a clear reason. Read more.
EasyChat 1.4.2 - the shared OpenCart 2.3/3 installer is almost half its previous size while retaining file verification and automatic rollback. Learn more.
EasyChat 1.4.0 - CMS sign-in no longer requires an unknown initial password, while OpenCart updates validate file integrity and recover safely after a failure. Read more.
EasyChat 1.3.1 - a sent message no longer turns into an empty bubble before the page refreshes. Quick replies are cleaner on phones. Read more.
EasyChat 1.2.15 - AI no longer replies to MAX service notifications and keeps the shop role more accurately in answers. Read more.
Android 1.0.45 - forwarded messages and photos show the available source and author directly on the phone. Read more.

What Improved Recently

Conversations And Customers

Open admin pages receive new messages without F5.
Conversations now have a customer card with contacts, notes, tags, previous requests and messenger profiles.
Links in messages are safer and clearer: regular URLs and Markdown links are shown as clickable text.
Photos and PDFs are easier to view from the conversation.
Avito conversations show which listing the customer is asking about.

Notifications And Android

The admin panel shows the free push balance and warns before it runs out.
WebPush setup for operators and visitors became clearer.
The Android app shows conversation context and notification state better.
Operators can more easily confirm that the phone is connected and receives new requests.

Messengers

Telegram, VK, Avito, Youla and MAX have separate badges, so the operator sees the customer source immediately.
Replies sent from external dashboards are more often imported back into the EasyChat history.

AI Assistant

Automatic replies have clearer waiting modes.
AI suggestions show what sources were used: settings, knowledge base or page data.
When AI is not sure, EasyChat avoids using an unrelated product or old context.
Gift EasyTokens are issued only after an explicit administrator action.

Installation And Platforms

The WordPress.org package is easier to install from the plugin directory.
OpenCart, WordPress, Bitrix and Webasyst keep widget visibility more consistent.
The buyer cabinet shows purchases, domains, files and receipt status.
Public documentation is shorter and more focused on user actions.

What To Check After Updating

Update checklist

The admin panel opens without errors. The widget is visible on the website. A test message appears in conversations. The operator can reply to the visitor. The Android app is connected and receives notifications. Required messengers receive a test message. The buyer cabinet shows current files and the license domain.